Thank you for shopping with us. Please note: Online orders received after 2:00 pm will ship within the next 2-3 business days. Orders ship Monday – Friday, excluding national holidays.
Tracking: With a valid email address, tracking information will be available as soon as your order ships. Most orders arrive in 5-7 business days from time of mailing.
Some products are dropped shipped directly from partner providers so you may find that your order arrives at different times.
Order Cancellations: If you need to cancel an order prior to shipping, please contact our customer service representatives at firstname.lastname@example.org Unfortunately, we cannot cancel your order once it has shipped.
Address Corrections: If your order has not yet shipped, we are happy to make any address correction changes at no additional cost. However, we cannot make a change to the ship-to address once the product has shipped. If your package is returned to sender or refused at delivery, we will automatically charge the payment method on file to cover these charges.
We ship all over the world. However, there is a shipping surcharge for all international orders for the workbook shipping. This additional shipping cost will be billed to you separately by email, after purchase.
For a shipping quote prior to program purchase, send an email to email@example.com and include the number of workbooks that you would like and your ship-to address. We will generate a shipping quote for you that includes all international shipping, and handling fees, plus applicable duties, taxes and brokerage fees. The quote will be emailed to you with instructions for how to place the order.